• Where is the store based?

    London, United Kingdom

  • How long will it take to receive my order?

    Orders are processed between 2-5 business days depending on when you place your order during my workweek schedule. I normally ship my orders every Monday and Friday.

    UK: 1-4 working days
    EU/EEA: 2-3 weeks
    North America: 3-5 weeks
    Rest of the World: 3-10 weeks

  • Important Shipping Information

    Please make sure your address is correct before placing an order! I am not responsible for lost packages due to incorrect addresses.

    You will only be able to track your order through your purchases and through the email shipping notification if you have upgraded to tracked shipping.

  • What is this store's return and exchange policy?

    I don't accept returns, exchanges or cancellations
    All sales are final
    But please contact me if you have any problems with your order.

  • Do you accept orders placed outside of the US?

    We ship worldwide!

  • How do I pay for my order? Is it secure?

  • The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.